Useful Websites

 

More information

 

There are many places you can find information. If you or family members have internet access, there is a great deal of useful material available online. Only some of the many internet websites covering retirement housing, accommodation and aged care issues are listed here.

 

Aged Care

 

My Aged Care

Website: www.myagedcare.gov.au

Telephone: 1800 200 422

 

Aged Care Complaints Investigation Scheme

Website: www.agedcarecomplaints.govspace.gov.au

Telephone: 1800 550 552

 

Aged Care Standards and Accreditation Agency

Website: www.accreditation.org.au

Telephone: 1800 288 025

 

Commonwealth Respite and Carelink Centre

Website: www.carersnsw.asn.au

Telephone: 1800 052 222

 

Centrelink Assets Assessments for Aged Care

Website: www.humanservices.gov.au

Telephone: 1800 227 475

 

Department of Health and Ageing

Websites: www.health.gov.au            www.myagedcare.gov.au

Aged Care Information Line: 1800 500 853

 

Department of Veterans’ Affairs Assets Assessments for Aged Care

Website: www.dva.gov.au

Telephone: 13 32 54

 

Carers and respite

 

Commonwealth Respite and Carelink Centres

Website: www.carersnsw.asn.au

Telephone: 1800 052 222

 

Veterans’ Home Care Assessment Agency

Website: www.dva.gov.au

Telephone: 13 32 54

 

National Aged Care Advocacy Line

Telephone: 1800 700 600

Please note that the number may not be available from mobile phones and in some capital cities. Alternatively contact Department of Health on (02) 9281 3600

 

Consumer protection

 

Australian Competition and Consumer Commission

Website: www.accc.gov.au

Telephone: 1300 302 502

 

Australian Securities and Investments Commission

Website: www.asic.gov.au

Consumer website: www.fido.gov.au

Telephone: 1300 300 630

 

New South Wales Department of Fair Trading

Website: www.fairtrading.nsw.gov.au

Telephone: 13 3220

 

Financial information

 

Centrelink Financial Information Service

Website: www.humanservices.gov.au/customer/services/centrelink/financial-information-service

Telephone: 13 23 00

 

National Information Centre on Retirement Investments (NICRI)

Website: www.nicri.org.au

Telephone: 1800 020 110; 02-6280 9977

 

Australian Securities and Investment Commission (ACCC) Consumer Service

Website: www.moneysmart.gov.au

Telephone: 1300 300 630

 

Government departments and agencies

 

Centrelink

Website: www.humanservices.gov.au/

Telephone: 13 23 00

 

Department of Social Services

Website: www.dss.gov.au

Telephone: 1300 653 227

 

Department of Health

Website: www.health.gov.au

Telephone: 1800 020 103

 

Department of Veterans’ Affairs

Website: www.dva.gov.au

Telephone: 13 3254 or 1800 555 254

 

Department of Housing NSW

Website: www.housing.nsw.gov.au

Telephone: 1300 468 746

 

Guardianship Tribunals

 

Guardianship Tribunal (NSW)

Website: www.gt.nsw.gov.au

Telephone: 1800 463 928; 02 9556 7600

 

Information services for seniors

 

DPS Guide

Website: www.agedcareguide.com.au

Telephone: 1300 186 688

 

Manufactured Housing Industry Association NSW

Website: http://www.mhiansw.com.au/

Telephone: 02 9615 9999

 

Seniors Housing Online

Website: www.seniorshousingonline.com.au

Telephone: 02 4963 1625

 

Seniors Information Service

Website: www.seniorsinfo.nsw.gov.au

Telephone: 13 77 88

 

Public Trustees

 

NSW Trustee and Guardian

Website: www.tag.nsw.gov.au

Telephone: 1300 364 103

 

Publications

 

“Accommodation Choices for Older Australians and their families”   Click here 

 

Retirement Village information

 

Property Council – Retirement Living Division

Website: www.rva.com.au

Telephone: 1800 240 080 to contact the office near you.

 

The Retirement Village Residents Association NSW & ACT (RVRA)

Website: www.rvra.org.au

Telephone: 1300 787 213

 

Reverse mortgages

 

Senior Australians Equity Release Association of Lenders (SEQUAL)

Website: www.sequal.com.au

Telephone: 02 9858 1179

 

Seniors organisations

 

Council on the Ageing (COTA) Over 50s

Website: www.cota.org.au

Telephone: NSW: 02 9286 3860

 

National Seniors Australia

Website: www.nationalseniors.com.au

Telephone: 1300 76 50 50

 

The Retirement Village Residents Association NSW & ACT (RVRA)

Website: www.rvra.org.au

Telephone: 1300 787 213

 

Association of Independent Retirees

Website: www.independentretirees.com

Telephone: (02) 6290 2599

 

Greypath

Website: www.greypath.com